At Print and Stitch, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we are here to help.
Eligibility for Exchange & Return
Items must be returned within 14 days of purchase.
Products must be unused, unworn, unwashed, and in their original condition with tags attached.
Receipt or proof of purchase is required.
Non-Returnable Items
Customized, personalized, or altered jackets.
Sale or clearance items (unless faulty).
Items damaged due to misuse, accident, or improper care.
Exchange Policy
Exchanges are subject to product availability.
If the requested size or style is unavailable, we will offer a store credit or refund.
Return & Refund Policy
Refunds will be issued using the original payment method.
Shipping costs are non-refundable unless the item was received damaged or incorrect.
Customers are responsible for return shipping unless the return is due to an error on our part.
Damaged or Defective Items
If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.
How to Process a Return/Exchange
Contact us at [your email / WhatsApp / phone number] with your order number and reason for return.
We will provide instructions for return shipping.
Once we receive and inspect the item, we will process your exchange or refund.